Hotel Bartender Assistant | Job Descriptions | CookingDistrict.com
Job Descriptions

Hotel Bartender Assistant

Department
Reports to
Asst. Restaurant Manager or Asst. Lounge Manager
Purpose
To create a memorable experience for guests by maintaining a well-stocked bar
Constituents
  • Guests
  • Employees
Indicators of Success
  • Achievement of customer satisfaction and loyalty goals
  • Cleanliness of lounge area
Areas of Responsibility
  • Deliver the company experience for guests
  • Work with the company team to create the company experience for guests
  • Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences
  • Follow up with guests with additional services that enhance the guests’ experience
  • Handle guest requests personally and/or refer as appropriate
  • Demonstrate company values when providing service and teamwork
  • Ensure that the bar area is properly cleaned and well stocked with supplies
  • Clean counters, floors, shelves and refrigerators; remove trash
  • Check coolers and shelves to ensure proper stocking of beer, wine and liquor
  • Stock bar with ice as needed
  • Check for supplies such as sugar, salt, stir sticks, straws, napkins, etc. Requisition additional supplies as needed
  • Cut fruit and garnishes
  • Restock bar with clean glasses
Success Factors
  • Attend to detail: Ensure that data is accurate, work is thorough, and to the highest standards.
  • Focus on the customer: Seek to understand the (internal/external) customer and meet the needs of both the customer and the company.
  • Improve continuously: Constantly assess and adapt current practices to perform a task better, faster or more efficiently.
  • Share information: Provide information so that coworkers, customers and suppliers understand and can take action.
  • Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance.
  • Develop self and others: Continually work to develop own capabilities and the capabilities of others.
  • Drive for results: Work to achieve high levels of personal and organizational performance to meet or exceed objectives.
Key Skills and Requirements
  • Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources.
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Hotel Bartender Assistant.doc