Over on Esquire.com, John Mariana has listed his Seven Deadly Sins of a Restaurateur:
"If the origins of the word "restaurant" have to do with "restoring" a guest to well-being, why is it that so often we guests feel intimidated, ill-served, even gouged in restaurants whose comfort, heat, and noise level resemble that of a Pittsburgh steel factory?
To be fair, some restaurateurs want to make us feel welcome. Others, however, want to make us feel fortunate just to be let in the revolving door, and they run the type of establishment that will always commit what I call the Seven Deadly Sins of the business."
Check out the full article
for attitude, perspective, and opinion for each sin.